Small Call Centre Solution That Helps Your Business Connect with Customers
Enterprise Call Centre Features Without the Enterprise Price Tag. Powered by the Cisco Webex Calling cloud platform.
Enterprise Call Centre Features Without the Enterprise Price Tag. Powered by the Cisco Webex Calling cloud platform.
Your team handles dozens or hundreds of inbound calls every day. Customers expect to reach the right person quickly, and they remember when they cannot.
Enterprise call centre platforms are built for 500+ agent operations and priced accordingly. Small businesses are left with basic phones offering from the big telcos that offer very basic features and no visibility into the performance of your customer service team.
Calystro Business Calling delivers businesses with as few as 2 customer service agents the call queues, IVR menus, real-time dashboards, and call recording features of an enterprise system. But without the enterprise cost or complexity. Pay per user per month, and save your CapEx for revenue-generating projects.
A small call centre solution provides businesses with 2–30 agents the tools to professionally manage inbound call volume - including call queues, IVR menus (press 1 for sales, 2 for support), real-time agent dashboards, call recording, and reporting. Calystro's solution is powered by Cisco Webex Calling and designed for small Australian businesses that need enterprise-grade call handling without enterprise pricing.
Yes. Call queues work across any location - office, home, or remote site. Agents log in to the queue from the Webex app on any device, and calls are distributed regardless of where they are. This makes Calystro's solution ideal for businesses with staff across multiple offices, or hybrid teams with some remote workers.
Calystro Business Calling starts from $25 per user per month for the Basic User plan. All the key features you need to run a small call centre are included. There are no setup fees and no per-seat minimum contracts. You pay for the number of users you need. Easily scale up and down as your business evolves.
Our team is available to help. Reach out and we can explore how Calystro solutions can help you achieve your goals.
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Calystro Pty Ltd
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